We have it on iBooks, Kindle & Kobo.
Okay, so as of now, if you haven’t bought NIGHT BLADE, it’s available on Kindle and the file is fine.
ETA: okay, the file comes up and goes down. I’m told this is related to database issues. Whatever that means… ??? It should be resolved soon.
The problem is those who’ve preordered… I had it preordered and it looks like the ‘updated’ file isn’t available yet. I’ve tried doing the archive thing, removing it from my device, etc, etc…and it’s not doing any good.
If you want to request a refund and buy again, that might be your best bet.
So far, here is where you can get the book with the CORRECT files…
iBookstore | Amazon | Kobo | Smashwords | ARe
I was told the process for getting the corrected file is as follows…but I’m still checking for the correct file myself. If anybody has any luck, let me know.
From what I was told, if you have the book and read via one of the apps (iPad/iPhone)…
Nook: archive, go to archived items, and redownloadKindle: Remove from device, then redownloadKobo: archive the book, and then redownloadApple: delete this copy, go to purchased books bookshelf, redownload
On various readers other than Nook, this should be the process…
all they have to do is delete the book and redownload when the update is live. They don’t need to ask for a refund, or do anything other than redownload the book.
With the Nook:
For B&N, you have to archive, then go into your archive, and redownload.
I’m staying in contact with the distributor and I’ve let them know how frustrating this has been for everybody.
I wish I could fix it but at this point, but even if I attempted to take over and upload the file myself, it would cause problems in the system–the platforms would detect two ‘identical’ files and they’d be flagged and it would slow things down even more as they clarified copyright, etc.
Thanks to all you who have been so patient. I appreciate it.
What is exactly the problem with the pre-ordered Kindle file? I’m in that situation, and the only strange thing I have seen is that there is no cover in the file…
it’s the wrong book. :o/ they have the correct file, though. If you remove the wrong file and contact customer service, they can push the correct file to your device… a few readers have had luck with that.
It’s still not available for the kindle. I’ve been trying for the past few hours and still say “not available for purchase”.
I’ve been told by people who are in contact with Amazon that it’s a ‘database update’ thing… whatever that means. Sigh.